• Show all
  • News Articles
  • Blog Posts
  • Press Releases

Telephony and CRM: Chalk and cheese or BFFs?

Charles Heunemann, Global Head of Sales and Marketing, Natterbox Apples and oranges, chalk and cheese, telephony and CRM - it’s all completely different stuff, right? Those who work in telephony, and those who work in CRM are entirely different creatures. Telephony specialists are usually traditionalist gurus with their head in a world of networking and hardware, and no tolerance for meddling outsiders. On the other hand, CRM experts are cloud-based software revolutionaries, who live in a…

Deloitte and Natterbox collaborate on innovation in voice intelligence

Deloitte is focused on helping clients tackle their most complex business challenges, often with Salesforce technology. Their professionals offer deep industry insight, proven customer solutions experience, and salesforce.com know-how to help client realise the full value of their investments. With business communications still conducted primarily over the telephone Natterbox glues together the Telephone and CRM, uniquely integrating all call activity and recordings directly into CRM…

Natterbox’s Voice Integration with Salesforce: Are you capturing voice communication into your CRM?

The pace of technological innovation is accelerating. Businesses need to exploit developments to ensure they have a competitive cutting edge. Many companies already use Salesforce as their CRM and Natterbox has provided a simple bolt-on sales tool which businesses should consider investing in. Natterbox has devised a revolutionary idea to…

Global investment firm The Gores Group invests in Natterbox, a leading provider of voice intelligence services

LONDON, UK, 20 January 2014 – Natterbox, a UK company specialising in mobile and voice intelligence, has secured investment to accelerate its rapid international expansion from leading private equity firm, The Gores Group.­­ Natterbox empowers businesses to improve their sales effectiveness, enhance business agility and mitigate risk through its proven value-added cloud voice services including call recording and CRM integration. Its mobile voice recording product offers…

The value of conversation in the mobile age, by Neil Hammerton

As a society we’re finally understanding the value of information. The age of data driven decisions is highlighting how much information is out there and just what it means for our businesses and lives. Mobile is one of the leading generators of information and, as you may remember, the original purpose for these little computers in our pockets is voice calling.  Of course as we learn more about the value that can be attributed to information we are alerted to the risks of not gathering…

Latest News