Natterbox provides Cloud-based voice services that transform how your business communicates.

We give you complete control and flexibility of voice which is all easily managed online, at the click of a button. Our intuitive management portal gives you powerful control of voice like you’ve never experienced before.

Try your own personalised customer experience!

A personalised customer experience has been proven to drive sales, customer service effectiveness, customer satisfaction and increase marketing campaign performance.

Complete Salesforce telephony

VoiceCloud PBX

VoiceCloud PBX

Fully featured Global PBX in the cloud. Managed natively inside Salesforce for user, policy and number management

  • Global coverage
  • Dynamic IVR
  • Browser-based Webphone
  • Numbers and call packages
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CTI

CTI

Natterbox CTI with click to dial, screen pop and wrap-up codes. We have an automatic follow-up scheduler and a single sign-on with Salesforce.

  • Save valuable sales time searching for records
  • Personalise the customer experience by displaying callers name to sales agent
  • Save time with accurate dialling
  • Document the sales process the way you want
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Capture

Capture

Log all inbound and outbound fixed and mobile call data to contact, account, opportunity, case or/and custom records. Logs all 60 data points for every call.

  • Save valuable sales time documenting calls into Salesforce
  • Ensure accuracy of data in CRM
  • Never miss a call
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Report

Report

120 Real-time Business Intelligence reports within Salesforce, fully customisable within Salesforce.com

  • Gain real time intelligence about all your calls
  • Ensure your most important customers are being called
  • Monitor sales call productivity
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Route

Route

Relationship based routing leveraging Salesforce data which prioritises calls based on any Salesforce field. Route campaign calls and call multiple devices.

  • Creating unique caller experiences
  • Prioritise VIP callers
  • SMS, email alert triggered calls
  • Ensure you never miss that important call
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Record

Record

Call recordings are dynamically populated into Salesforce and emailed to you with multiple storage options.

  • Save sales time by not having to document a call
  • Monitor sales performance for quality and coaching purposes
  • Store recordings in the cloud
  • Multiple storage period options
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Business Telephony

Cloud PBX

Cloud PBX

Fully featured Global PBX in the Cloud is easy to set up and operate. Integrates with Salesforce.com CRM and Dynamic IVR.

  • Make calls from anywhere
  • Calls between geographically diverse offices
  • No capital outlay
  • Pay as you go, per user per month pricing
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Mobile Recording

Mobile Voice Record

Mobile Voice Record

All mobile calls recorded and stored in the cloud for easy and secure access

  • Access recordings via email, secure web portal or through Salesforce CRM
  • Works with any phone – no hardware or app to install
  • Validate commercial details and resolve disputes
  • Saves note taking time while on the move
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There's a reason so many leading companies use Natterbox

Contact us now for more information

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