Natterbox Service Cloud with Follow-the-Sun integration

Date: March 2nd 2017 Time: 9AM GMT Duration: 1 Hour
Date: March 9th 2017 Time: 9AM AEDT Duration: 1 Hour

Who should attend

Customer service, customer experience, sales, IT and CRM systems leaders in organisations using Salesforce.com

Summary

“No new business is worth starting in these times unless it can go global.” Sir Richard Branson. 

Fortunately, a new generation of scalable and flexible Cloud PBX and Contact Centre services can help you realise your global ambitions by providing Follow-the-Sun service with Natterbox, reducing the cost & complexity co-ordinating 24/7 service functions across different geographies. 

In this short, LIVE and interactive webinar, you will be invited to participate and learn first-hand: 

• How to create a call flow 

• How to integrate Cloud PBX with Service Cloud 

• How to automatically create a case from an inbound call 

• See how to use dynamic IVR to automate repeat service processes 

• See how to create a Follow-the-Sun call flow 

• Natterbox Contact Centre Wallboards 

This will be a LIVE and interactive live demo. The presenter will be integrating Cloud PBX with Salesforce LIVE and constructing call flows on the fly, you will be invited to participate in the demo by making calls to our Contact Centre


Register for GB Webinar - March 2nd 2017

Register for AU Webinar - March 9th 2017