Resource Category: Operations

• George P. Johnson

  

  GPJ’s previous phone system was not growing in conjunction with their business needs, and they had several items not functioning in a manner that was supporting their business model. Generating reports was extremely difficult and time-consuming, which used to take up to 10-20 hours a week.

• Wildlife Victoria

  

  After the decision to move operations from Fitzroy to a heritage listed building in Abbotsford, Wildlife Victoria went to market to find a new telephony system provider. Rather than moving their outdated legacy PBX phone system, which was dependent on an old ISDN technology, they decided to go for a modern solution. Wildlife Victoria required…

• Moneyfarm

  

  Despite being a digital-first business, being able to connect customers with human investment consultants lies at the heart of Moneyfarm’s business. Offering a more human and secure communication to customers was critical.