Resource Category: Retail

• National Dental Care

  

  National Dental Care transformed its call centre with Natterbox AI Advisor, saving 20+ hours per month and achieving $13,500 in productivity gains. Discover how 100% call analysis and unbiased feedback improved agent performance and patient experience in this case study.

• Christies Direct

  

  Like any business taking card payments over the phone, Christies Direct need to be PCI DSS Compliant, ensuring their customers details are safe and the business isn’t liable for any fines or fees due to non-compliance.

• BuyACar

  

  BuyaCar knew that purchasing a vehicle is a big investment so it wanted to make the process as simple and easy as possible for its customers. The company also wanted to make the process customer-centric by assigning every customer their own account manager. To do so, BuyaCar needed a phone system that could easily route customers…

• LadyBoss

  

  LadyBoss is a fast growing business, and they needed a solution that would meet their business needs. At the start of their journey they were highly reliant on emails, and then moved to implementing a phone system to meet customer requests and increased demands. However, as their business scaled, their previous provider was not able…