Review Tag: Financial Services

• Funding Options (David Smith)

  Natterbox gives us the ability to add call results to any record along with a great set of managerial functionality, with next level support in the setting up, porting and onboarding. David Smith CRM Manager

• PropertyForce (Geoff Duncan)

  Our business requires us to route calls to specific agent tiers using a waterfall method, and Natterbox has allowed us to do that while providing full visibility into the data because it’s fully integrated with Salesforce. Geoff Duncan VP of Marketing

• IPF Digital (Michal Kosmala)

  We have been using Natterbox solution for 2 years and I can say that not only is this a great solution from the technical perspective but also Natterbox people will support you in transition and maintenance like no other company. Michal Kosmala Salesforce Product Owner

• Canada Life (Ben Taylor)

  Where they shine is in their support and service offering. We don’t have modern telephony infrastructure but the team worked with us to make sure their solution could fit over the top, and everything was working as we’d like. Ben Taylor IT Design Team Leader

• IPF Digital (Kamil Werlaty)

  From technical point of view it’s a great solution – flexible, easy to implement and native integration with SF brings IVR service to the next level – it saves time when using built-in automation and improves customer satisfaction by personalised routings. Kamil Werlaty Salesforce Technical Lead

• Pepperstone (Mitchell Walls)

  Speed of execution is paramount to success as a global Forex and CFD provider. Natterbox was able to unify our offices and simplify telecoms supply across our Australian, UK, Thailand, USA and German operations 100% through Salesforce. Mitchell Walls Head of Sales

• The Landlords Pension (Mike Holt)

  The team took the time to understand our needs, explained how Natterbox could help and worked tirelessly to get an agreement in place. Absolute credit to the company. Mike Holt Operations Director