Say Goodbye to Call Queues and Hello to 24/7 Customer Service

Hearing is Believing

Don’t just take our word for it, hear for yourself what an AI-driven voice experience can be. We’ve taken the current customer experience for some well known brands and created an example of what the experience could be using an AI agent or assistant.

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Current Experience

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Current Experience

Combining Humans and AI to Deliver Faster Service and Better Experiences

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With Natterbox, customers instantly connect to personalized support—no waiting, no frustration, no hold music. Our AI answers every inquiry in real-time, completely eliminating queues and hold times. Deliver world-class service by ensuring every customer interaction starts immediately, feels personalized, and is resolved quickly.

Due to our deep integration with Salesforce, our AI seamlessly retains previous interactions, questions, and preferences—eliminating the frustration of repeating information. And if a conversation transitions, the AI automatically summarizes the customer’s challenges and clearly passes context to the next agent, enabling smooth, informed interactions at every step.

With Natterbox, your contact center stays open 24/7, responding to customer needs at any hour—no voicemail or call answering service required. Ensure customers always get immediate assistance, reliable answers and helpful support no matter when they reach out.

Your AI Contact Center, Simplified.

Deploy AI in minutes not months

You don’t need a data transformation project to start using AI in your contact center. With Natterbox, you can get started with as little as your website, PDF or knowledge base. Skip the complexity and start seeing value immediately.

Reliable & compliant AI you can trust

You shouldn’t trust your customer conversations to any old conversational AI provider. Natterbox’s solution combines industry-leading governance and validation to ensure conversations stay accurate, compliant, and bias-free.

Engage with your customers anywhere

Deliver conversations that feel seamless—no matter the channel. Unlike other providers limited to voice, Natterbox connects across voice, SMS, and WhatsApp, so you can meet customers where they are, when they need you most.

AI that complements, not competes

By intelligently routing customers to other AI platforms like Agentforce, our solution seamlessly integrates with your existing AI infrastructure, ensuring every conversation is matched to the right agent for the best possible customer experience.

The Natterbox Difference

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Experience true Salesforce integration with Natterbox. Our contact center solution is built exclusively for and managed entirely within Salesforce. No need to learn separate systems to run your contact center.

Unlike other providers, Natterbox owns its telecom infrastructure, guaranteeing industry-leading uptime and eliminating potential points of failure in your contact center.

From our drag and drop policy builder to our intuitive AI admin, Natterbox prides itself on being the easiest contact center solution to use on the market.

Unlike generic AI startups, Natterbox was built from the ground up for contact centers. We know what drives great customer experiences—fast answers, seamless handovers, and human empathy. That’s why our AI doesn’t just sound smart – it’s designed to perform where it matters most.

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Customer Stories