Your New 24/7 AI Workforce is Coming
No more call queues. No more repeat questions. No more missed calls.
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Revolutionize your contact center with Natterbox AI, the intelligent suite built for exceptional experiences. Drawing on 15 years of contact center expertise, we understand the nuances of customer communication. Unlike other solutions that seek to replace human engagement, Natterbox seamlessly blends the power of AI with the irreplaceable value of human oversight and connections, ensuring your customers always receive the best possible support.
And the best part? Getting started is remarkably simple. There’s no need for complex data transformation projects. You can unlock the power of Natterbox AI using your existing website, PDF documents, or knowledge base, and begin delivering smarter, more empathetic customer service in no time.
Contact Centers Product UI
Launch AI in minutes, not months
Skip the complexity. Natterbox AI deploys instantly using your website, PDFs, or knowledge base—no large-scale data projects required. See value in week one, not year one.
Engage everywhere with seamless omni-channel AI conversations
Connect with your customers on their preferred channels. Natterbox AI delivers a consistent and intelligent conversational experience across Voice, SMS, and WhatsApp, ensuring no interaction is lost and every customer feels heard, wherever they reach out.
Secure, reliable, and enterprise-ready AI you can trust
Operate with confidence. Natterbox combines industry-leading governance, like ISO 27001 and GDPR compliance, with ongoing validation and AI frameworks to protect your business operations and sensitive consumer data. You can rest easy with an AI solution designed for dependable performance and the highest standards of data integrity.
Create a unified AI ecosystem and experience
Natterbox seamlessly integrates with other AI platforms, including Agentforce, to enhance and extend your system’s capabilities. Natterbox AI can work in concert with your specialized AI tools—whether by orchestrating more effective customer journeys, enriching interactions with valuable insights, or ensuring smooth handoffs between systems—to create a more intelligent, cohesive, and powerful AI ecosystem for superior customer experiences.
Natterbox AI Product Suite
Natterbox AI Advisor
AI coaching and post-call automation free employees from routine tasks, and allows them to focus on customer interactions.
Natterbox AI Assistants
AI Assistants allow customers to quickly get answers to common questions and be connected to the appropriate resource to assist them.
Natterbox AI Agents
AI Agents deliver instant answers, dramatically reduce wait times and free employees to focus on high-value customer interactions.
See Why Customers Love Natterbox
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We’ve had a great experience using Natterbox and found the setup process very straightforward. Their recent AI enhancements are exciting and align well with our digital transformation goals.
Andy Davies
Head of Service & Delivery
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Working with Jonny & Joel has been fantastic. Natterbox is intuitive and easy to use. The new AI features have added another layer of insight and have helped our agents improve faster than before.
Spandan Subba
Product Manager
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Having the insights in the CRM for our reporting and conversion rates is exceptional. We now have an integrated solution for our CRM and have seen an increase in outbound performance compared to our previous telephony system. Features like call recording, voicemail drops, and dial lists have made our contact center more efficient.
Donna Kempthorne
Group Systems Manager
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Natterbox connects perfectly with Salesforce, helping our sales team deliver top-level service every day. It’s easy to use, makes tracking calls and reporting simple, and the service team has been incredibly helpful from integration through to ongoing support. It also helps our field team keep data clean and accurate, even while on the move.
Sarah Urry
E Business Consultant
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Working with Robert and the team has been a delight – they are very responsive and helpful. The platform is easy to use and reliable. We’ve also started exploring their AI suite which shows great promise for improving call efficiency and coaching.
Emma Davies
Director Of CRM
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We use Natterbox for its reliability and excellent customer and technical support. It solves the challenge of managing and tracking customer calls efficiently, with features like call recording and robocalls that improve service, boost productivity, and enable data-driven decisions.
Andrea Pacakova
Customer Care Manager
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