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Customer Support

The Natterbox Support team are on hand to help you with your inquiry.

Please get in touch via your preferred contact method below.

Submit a Ticket via our Help Center

Use our online form to submit a support request. Open 24 hours a day. This ensures the quickest response times.

By Phone 

Call us on our global numbers below. Open 24 hours a day.

Global Numbers

  • UK: +44 203 510 0999
  • US: +1-8338-NB-HELP (+1-833-862-4357)
  • AU: +61 284 040 669
  • NZ: +64 800 001 604

By Email

Send your inquiry to support@natterbox.com.

When contacting Support, please include the following information in your request to help our experts support you further:

  • Account name helps us navigate to the correct service offered by Natterbox
  • Contact information just in case further information is required
  • Detailed description of the question or problem
  • Screen shots of relevant settings, policies, or error messages
  • Call examples help as we can gather diagnostic logs from these calls