Operations

Trade in your old phone system for a flexible, reliable, and intuitive omni-channel solution.

Voice That’s as Flexible and Reliable as Salesforce

Legacy IT is hard to manage, and supporting multiple systems is time-intensive and expensive. Natterbox’s end-to-end Salesforce voice solution is built for reliability. As a registered telco, we give you the flexibility, resiliency, and 24/7 support that are the cornerstones of an exceptional communications infrastructure.

Operations Product UI

Increase operational flexibility by using Natterbox as your phone, over your existing phone system, or through Microsoft Teams. Count on us for unrivaled voice quality and seamless Salesforce integration.

Three people in headsets talk while one of them points to a computer monitor

Our cloud PBX enables you to administer your phone system inside Salesforce using clicks, not code. Add new users in a matter of minutes and create IVR call routing policies through a drag-and-drop interface.

A man wearing a backpack looks at his phone

Support every employee from one platform with immediate access to all Natterbox’s features. Enable non-Salesforce users to have their call data pushed into Salesforce, and get full visibility into all calls so you can easily track performance and make data-driven decisions.

A man and a woman both talking on cell phones

See Why Our Customers Love Natterbox

  • Salesforce Logo

    They have provided us such a quick setup and connection during times which requires remote capabilities!

    Nozer Damania

    Platform Development Manager

    Lilly Pulitzer
  • Salesforce Logo

    Natterbox have been able to understand and manage our expectations to implement a great CTI solution in Salesforce. 4 weeks from initial spec to go live was impressive. Looking forward to part two of the project with a great team to support us.

    Jean-Noel Casassus

    Senior Salesforce Developer

    Bionic

  • Salesforce Logo

    One key advantage of Natterbox is its ability to allow users to work remotely. If you have an internet connection and a laptop, tablet, phone or PC, it allows you to continue making internal and external calls when out of the office.

    Francis Dixon

    Project Manager and Analyst

    Ink
  • Salesforce Logo

    Business efficiency has been massively improved since we introduced Natterbox. It was a big shift moving to a cloud telephony system but it has changed our business in so many ways and I can’t even remember how we functioned before!

    Sam Matharu

    Head of Operations

    Building Materials
  • Salesforce Logo

    Where they shine is in their support and service offering. We don’t have modern telephony infrastructure but the team worked with us to make sure their solution could fit over the top, and everything was working as we’d like.

    Ben Taylor

    IT Design Team Leader

    Canada Life
  • Salesforce Logo

    The team took the time to understand our needs, explained how Natterbox could help and worked tirelessly to get an agreement in place. Absolute credit to the company.

    Mike Holt

    Operations Director

    The Landlord's Pension

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