Operations
Trade in your old phone system for a flexible, reliable, and intuitive omni-channel solution.
Voice That’s as Flexible and Reliable as Salesforce
Legacy IT is hard to manage, and supporting multiple systems is time-intensive and expensive. Natterbox’s end-to-end Salesforce voice solution is built for reliability. As a registered telco, we give you the flexibility, resiliency, and 24/7 support that are the cornerstones of an exceptional communications infrastructure.
Operations Product UI
Deploy a phone system that’s tailored to you
Increase operational flexibility by using Natterbox as your phone, over your existing phone system, or through Microsoft Teams. Count on us for unrivaled voice quality and seamless Salesforce integration.
Streamline telephony management
Our cloud PBX enables you to administer your phone system inside Salesforce using clicks, not code. Add new users in a matter of minutes and create IVR call routing policies through a drag-and-drop interface.
Support all users from one platform
Support every employee from one platform with immediate access to all Natterbox’s features. Enable non-Salesforce users to have their call data pushed into Salesforce, and get full visibility into all calls so you can easily track performance and make data-driven decisions.
See Why Our Customers Love Natterbox
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They have provided us such a quick setup and connection during times which requires remote capabilities!
Nozer Damania
Platform Development Manager
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Natterbox have been able to understand and manage our expectations to implement a great CTI solution in Salesforce. 4 weeks from initial spec to go live was impressive. Looking forward to part two of the project with a great team to support us.
Jean-Noel Casassus
Senior Salesforce Developer
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One key advantage of Natterbox is its ability to allow users to work remotely. If you have an internet connection and a laptop, tablet, phone or PC, it allows you to continue making internal and external calls when out of the office.
Francis Dixon
Project Manager and Analyst
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Business efficiency has been massively improved since we introduced Natterbox. It was a big shift moving to a cloud telephony system but it has changed our business in so many ways and I can’t even remember how we functioned before!
Sam Matharu
Head of Operations
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Where they shine is in their support and service offering. We don’t have modern telephony infrastructure but the team worked with us to make sure their solution could fit over the top, and everything was working as we’d like.
Ben Taylor
IT Design Team Leader
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The team took the time to understand our needs, explained how Natterbox could help and worked tirelessly to get an agreement in place. Absolute credit to the company.
Mike Holt
Operations Director
Let’s Get Started
Want to learn more about why industry leaders around the world trust Natterbox as their cloud telephony provider? If you’re ready to leverage the power of Natterbox to transform your operations, let’s talk.
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George P. Johnson
GPJ’s previous phone system was not growing in conjunction with their business needs, and they had several items not functioning in a manner that was supporting their business model. Generating reports was extremely difficult and time-consuming, which used to take up to 10-20 hours a week.
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Wildlife Victoria
After the decision to move operations from Fitzroy to a heritage listed building in Abbotsford, Wildlife Victoria went to market to find a new telephony system provider. Rather than moving their outdated legacy PBX phone system, which was dependent on an old ISDN technology, they decided to go for a modern solution. Wildlife Victoria required…
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Moneyfarm
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