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Voice for Salesforce

Personalize customer interactions and boost employee productivity on every call inside Salesforce.

100%

Native in Salesforce

14+

Years of Voice Experience

99.999%

Availability

5

Star AppExchange Rating & Summit Partner

Build a game-changing phone solution

Deploy and manage your phone system in Salesforce. Give users the flexibility to make calls using their mobile, a web browser, or Microsoft Teams while having all your call data logged in Salesforce.

Natterbox
Deliver impactful experiences

Drag and drop to create powerful IVRs inside Salesforce using clicks not code. Get automated routing and personalization that results in award-winning customer service.

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Gain visibility into your operations

Automatically capture critical data points from every call. Satisfy your customers with fewer interactions and give managers complete visibility into performance, no matter on location or device.

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TRUSTED BY THESE BRANDS AND MORE

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Natterbox
Natterbox
Natterbox
Natterbox

Check out Salesforce Ben's in-depth review of Natterbox's native telephony app for Salesforce

Features

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Global Platform

Scale and manage your phone platform easily within Salesforce — no hardware or software.

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Intelligent IVR

Leverage Salesforce data to make smart, dynamic routing decisions and personalize CX.

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Call Disposition Codes

Create and report on a customized set of disposition codes so you have a clear record of the outcome of every call.

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Real-Time Call Coaching

Ensure your customers and prospects receive exemplary service by providing live coaching from anywhere in the world.

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Click-to-Dial

Make calls directly from Salesforce by simply clicking a lead/contact record’s telephone number — no more manual dialing.

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Voicemail

Listen to voicemails in Salesforce or receive them via email as soon as they’re left.

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Call Queues

Enhance the experience for your customers with callback requests, custom music, and more.

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Automatic Call Distributor

Connect calls to the best available agent through skills-based routing, case owner routing, and more.

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Local Presence Dialing

Let your agents display a local number to increase call pickup rates by 30%.

Start Driving Results for Your Business

See how Natterbox streamlines processes and productivity for your contact center agents, sales teams, operations, and remote workers. Whatever your role, Natterbox can be tailored to you.

See Why Our Customers Love Natterbox

Isn’t it time for a voice solution that works for you?

Start maximizing your ROI in Salesforce using a CTI solution that understands your unique needs.