Manufacturing
Drive award-winning customer service through handcrafted experiences.
Trusted by These Brands
A Voice Solution as Reliable as Your Products
A reliable, affordable product is no longer enough in the manufacturing industry. Customers need personalization. Natterbox lets you use your Salesforce data to personalize service across your operations, helping you meet your customers’ evolving expectations.
Manufacturing Product UI
Achieve a 360° view of your customers
Unify and personalize customer experiences by giving every agent visibility into customer information, product history, and much more. Equip your agents with the information they need at their fingertips.
Forge deeper customer relationships
Create inbound call flows in Salesforce through our intuitive drag-and-drop interface. Use skills-based routing to connect callers directly to the right agent or to personalized IVR messages, increasing call connects, decreasing call abandonment, and ultimately deepening your customer relationships.
Unify your field and office operations
Track field technicians’ activity using Natterbox Mobile. We deliver the complete Salesforce voice experience to your mobile so you can manage appointments and work orders, log notes and customer authorizations, and communicate with HQ in real time.
See Why Our Customers Love Natterbox
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A key part of Natterbox being the best is their team, they are always there to support any request and are incredibly helpful and attentive to your needs. Every person, from the first call to our recent emails and calls, is beyond nice.
Justin Shaffer
PAIM / Service Support Coordinator (US)
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The Natterbox team has a strong background in telephony and they really understand the Salesforce product and best practices within it. The integration with Salesforce is built from the ground up and provides world-class customization.
Andrew Russo
Sales Support Engineer
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We implemented Natterbox after an extensive selection process looking for Salesforce integrated telephony. I can’t recommend a 3rd party app more than this – but the key difference with Natterbox are the humans that work there.
John Cooksley
CRM Specialist / Salesforce Administrator
Let’s Get Started
Want to learn more about why leaders in the manufacturing industry trust Natterbox as their cloud telephony provider? If you’re ready to leverage the power of Natterbox to transform your manufacturing operations, let’s talk.
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