Customers

Join the thousands of trailblazers who are exceeding sales and service goals with Natterbox.

George P. Johnson

Cut work involved in escalated cases by 75% and achieved $20k a year in cost savings.

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PropertyForce

Decreased call waiting times by 50% and increased conversions by 32%.

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Delphi Technologies

Reduced call abandonment by 20%, leading to a $10k a month uptick in revenue.

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Engage Partners

Increased call productivity by 25% whilst making an estimated saving of £4k per user.

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N26

Empowered agents to handle more than 50 inbound calls and 30 outbound calls a day.

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Texecom

Saved 15 hours a month in reporting time and reduced call wait time by 80%.

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The Motor Ombudsman

Zeroed out their call abandonment rate while handling 75,000 inbound calls annually.

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Wildlife Victoria

Streamlined emergency case management through call queue prioritization.

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Naked Wines

Reduced average call wait time by 50% and abandoned calls by 27%.

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Moneyfarm

Used data captured by our Salesforce CTI solution to inform business decisions.

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What Our Customers Are Saying

Natterbox – Great solution!

We implemented Natterbox after an extensive selection process looking for Salesforce integrated telephony. I can’t recommend a 3rd party app more than this – but the key difference with Natterbox are the humans that work there.

John Cooksley

CRM Specialist / Salesforce Administrator

Great product, great company!

Natterbox was the most aligned with Salesforce, our business platform, we were very impressed by Natterbox’s engagement levels and consideration of our needs. We look forward to a long and successful partnership and to better serving our staff and customers.

Mark Gilbert

Head of IT

Best of breed technology

The Natterbox team has a strong background in telephony and they really understand the Salesforce product and best practices within it. The integration with Salesforce is built from the ground up and provides world-class customization.

Andrew Russo

Sales Support Engineer

Flexibility to be the right solution for most businesses

Every member of the team we’ve worked with has been over-the-top supportive and helpful. We are all working from home now and haven’t had a single stumble. I can’t say enough great things about this company and their product!

Penny Davis

Senior Manager Contact Center

Great implementation and looking forward to future projects!

Natterbox have been able to understand and manage our expectations to implement a great CTI solution in Salesforce. 4 weeks from initial spec to go live was impressive. Looking forward to part two of the project with a great team to support us.

Jean-Noel Casassus

Senior Salesforce Developer

Flexible software

Natterbox provides as much assistance implementing their software as you need. We were able to build most of the policies ourselves, however, any issues and their support team was quick to respond. Definitely recommend them.

James Harrell

Software Developer Associate

Completely changed our telephony

Natterbox has allowed us to be available to our customers outside of business hours. With many exciting features to streamline incoming calls and reduce handling required on each call. This would not have been possible with traditional telephony options.

Michael Bell

Technical Support Agent

Great product, great support

Having worked with Natterbox for 12 months now I can honestly say it has been a revelation for our business. The ease of integration and ease of working is fantastic. The support given from the Natterbox team is first class.

Danny Axon

Customer Support Manager

Great software, easy to use and implement, and fantastic support!

A key part of Natterbox being the best is their team, they are always there to support any request and are incredibly helpful and attentive to your needs. Every person, from the first call to our recent emails and calls, is beyond nice.

Justin Shaffer

PAIM / Service Support Coordinator (US)

Let’s Get Started

Want to learn more about why industry leaders around the world trust Natterbox as their cloud telephony provider? If you’re ready to leverage the power of voice to transform your sales, service, and IT operations, let’s talk.