No more call queues. No more unanswered calls.
Instantly resolve common queries and intelligently direct customers to the best resource.
Join our VIP waitlist to be among the first to access our new AI Assistants.
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Quickly answer common questions so your agents don’t have to
Instantly handle routine customer inquiries with speed and accuracy, any time of day. No more hold times. No more complicated IVR phone trees.
Enable your experienced agents to concentrate fully on resolving more intricate issues and high-value customer engagements.
Support that’s always there when your customers need it
Natterbox AI Assistants deliver continuous, 24/7/365 support across voice, SMS, and WhatsApp ensuring your customers receive the assistance they need, exactly when they need it—day or night, weekday or weekend. Meet your customers on their schedule, anytime, across any channel, and never miss an opportunity to help.
Seamlessly transition to human agents for uninterrupted customer journeys
Keep customer journeys flowing smoothly, especially when a human agent is required. Natterbox AI Assistants seamlessly transition conversations to human agents and pass over the full context of the AI interaction, detailing what the customer needs and what’s already been covered. This ensures customers enjoy a seamless experience without ever having to repeat themselves, and your agents can step in fully informed to resolve issues efficiently.
AI that doesn’t require a PhD to set up
Forget lengthy, complex AI deployments that derail your business. With Natterbox, you can launch your AI Assistant swiftly and simply by using your existing website content, PDFs, or knowledge base. There’s absolutely no need for disruptive data transformation projects or extensive IT overhauls, meaning you can start enhancing customer experiences and boosting efficiency almost immediately.
Key Features
Natural Language Processing
Advanced Natural Language Processing effortlessly understands customers when they speak naturally.
Website & Knowledge Base Integration
Train your AI Assistant quickly using your website, knowledge base, or uploaded docs.
Smart Routing
AI determines intent and routes the call to the right agent, team, or AI platform—no IVR phone trees.
Human Agent Escalation
Seamlessly transition conversations to a live agent when needed—passing along the full transcript and conversation context to avoid repetition.
Omni-channel
Offer AI Assistants across voice, SMS and WhatsApp.
Third-Party Integrations
Integrate with other AI platforms, including Agentforce, to enhance and extend your system’s capabilities.
Privacy & Security
Every AI interaction is handled responsibly, safeguarding your customers sensitive data and upholding regulatory requirements.
Assistant Customization
Build custom AI personas specific to your business and industry.
Low Latency
Ultra-low latency ensures instant responses, making interactions feel as natural and engaging as talking to a human.
Reserve your spot today!
Demand is high and access is limited. Be one of the first to experience our AI Assistant.
