Build Your AI Voice Agent in 60 Seconds

Natterbox AI Voice Agents deliver immediate value by letting contact centers increase both their capacity and efficiency without adding headcount. Capture all your missed inbound calls, resolve repeat queries without human intervention, and automate wrap-ups, note taking, and CRM updates. Customers like We Buy Any Home saved £48,000 annually in operating expenses by replacing third-party answering services, while simultaneously capturing 1,000+ previously missed calls per month.

Sales teams use Natterbox AI Agents to:

• Qualify Leads: The AI interviews and ranks incoming callers based on intent and budget before passing them to a human, increasing agent productivity by up to 27%.
• Capture After-Hours Leads: Ensure 100% of potential buyers are spoken to immediately, even on weekends or nights.
• Filter Nuisance Calls: Automatically screen out spam and robocalls so your high-value reps only speak to genuine prospects.

Service teams use Natterbox AI Agents to:

• Automate Routine Inquiries: Resolve high-volume queries like “Where is my order?” or price checks end-to-end. Some clients automate over 75% of these calls.
• Complex Product Lookups: The AI can query your Salesforce catalog in real-time to answer complex questions about availability or technical specs for thousands of products.
• Intelligent Triage: Replace frustrating keypad menus. The AI understands natural language to route customers to the exact right specialist every time.

Yes. You do not need to replace your entire phone system to benefit from AI. Natterbox AI Agents can be purchased as a standalone solution to handle high-volume interactions, working alongside your existing telephony provider.

It means Natterbox is built on the Salesforce platform, not just connected to it. For you, this means a single login, a unified UI, real-time reporting with no data lag, and administration all within Salesforce. It eliminates the complexity and points of failure that come with third-party connectors.

Our AI is channel-agnostic. Whether a customer calls, texts, or messages you, Natterbox AI can understand intent, automate responses, create cases, and often resolve the query end-to-end. If not, it routes the conversation to the right agent with full context, regardless of how it started.

Yes. Natterbox offers a full suite of outbound calling features, including click-to-dial from any Salesforce record, automated dialing for campaigns, and call logging. Because we are Salesforce native, outbound calls are automatically logged against the correct contact or lead, providing a complete 360-degree view of all customer interactions.

We take deliverability very seriously. As a global telecom carrier, we have robust systems in place to monitor the reputation of our numbers. We also provide guidance on best practices for outbound dialing to ensure your connection rates remain high and your calls reach your customers.

Absolutely. Our platform is highly flexible. Many of our customers begin by deploying Natterbox for a single department—like inside sales or customer service—to prove the value. Once they see the ROI, they often expand to other teams across their organization. We can work with you to plan a phased rollout that makes sense for your business.

Yes. Our solution is modular. Many clients start with voice to solve their most immediate contact center challenges and then expand to SMS, WhatsApp, and other digital channels as their strategy evolves. The benefit of our native platform is that adding new channels is seamless.

Because we are 100% Salesforce native, all your communication data lives in one place. This allows you to build comprehensive Salesforce reports and dashboards that track KPIs across all channels, giving you a single, unified view of your team’s performance and customer interactions.

Absolutely. Our platform is designed for any team that uses Salesforce. For service teams, we help automate case creation and resolution. For sales teams, we provide tools like click-to-dial, intelligent call routing, and automated follow-ups to accelerate the sales cycle.

Standard chatbots are often limited to simple Q&A. Our AI is fully integrated with Salesforce data and processes. It can do more than just answer questions; it can authenticate customers, understand complex intent, update records, and complete tasks, creating a true “AI workforce.”

That’s a very common situation. Many of our clients plan their move to Natterbox months in advance. We can work with you to build a business case and ROI model that demonstrates the long-term value of switching. Let’s have a conversation about your current contract and timeline to explore the best path forward.

Our pricing is typically on a per-user, per-month basis, designed to be flexible and scalable. We offer different tiers based on the features and level of AI capabilities you need. We’d be happy to discuss the best package for your specific requirements in a demo.

We offer comprehensive support that includes a dedicated Customer Success Manager for strategic guidance, along with 24/7 technical assistance for critical issues. Our SLA is designed for rapid response, with a 15-minute target response time for critical issues and a 1-hour target for major issues.

As a global telecommunications carrier, we own and manage our own voice network. Unlike competitors who rely on third-party aggregators, this gives us end-to-end control over call quality and reliability, allowing us to offer and meet enterprise-grade SLAs.

Yes. Security is paramount. We are compliant with major regulations including GDPR, CCPA, and others. Because we live on the Salesforce platform, we inherit its world-class security posture, and all your data remains within your secure Salesforce environment.