Upgrade Your Cloud Telephony to an AI Phone System.
Stop buying just another phone system. From AI IVRs that answer instantly, to native Salesforce telephony integration, Natterbox is the complete AI phone system for businesses ready to evolve.
Next-Generation Telephony That Speaks, Solves, and Scales With You.
Legacy telephony creates data silos and forces your reps to be data-entry clerks. Switch to the AI Phone System that deflects the routine, coaches agents, and updates Salesforce automatically.
AI IVR
Replace frustrating telephony menus with Natterbox AI Assistants. They answer instantly, understand intent, and route calls with zero friction.
Agentic AI
Scale capacity without headcount, with Natterbox AI Agents. They autonomously resolve up to 80% of routine queries like FAQs and Order Status.
AI Advisor
Powerful automated coaching for your humans. AI Advisor provides sentiment analysis, “next best action” prompts, and automated wrap-ups on 100% of calls.
No More Plug and Pray
Natterbox is more than just cloud telephony. It is a complete AI + human contact center solution, living natively inside Salesforce, designed to work alongside your human team.
Unlike ‘plug and pray’ AI tools which sit on top of your legacy telephony infrastructure (causing delays, dropped calls, and frustrated customers), Natterbox Agentic AI is built natively as a part of our Full Stack Contact Center – meaning unrivalled speed, security, and observability.
360° Visibility, Anywhere.
Unify Voice, Chat, WhatsApp, and SMS.
Your customers move between channels, and your telephony platform should too. Natterbox gives you a single pane of glass for every interaction.
The Mobile App for Salesforce.
Sales doesn’t stop when your reps leave their desks. Our Mobile App ensures that every on-the-road call is automatically logged, recorded, and synced to Salesforce. No more hidden data.
Available on Salesforce AppExchange
Enterprise Security: SOC2 Type II & ISO 27001 Compliant
“Using transcripts we’re able to save time. Agents analyze what was the sentiment of the customer that they were talking to, summarize them in a transcript and then use that data in order to further plan their work.”
INDUSTRY
Financial Services
“The primary problem to be solved was around reporting and analytics… Natterbox being Salesforce native enabled us to leverage all of our experience building Salesforce reports and dashboards.”
INDUSTRY
Health & Life Sciences
“I was given a very complicated IVR to create for a client with eight different languages… It took me 20 minutes to set it up and I never had to look anything up. It’s that easy to use.”
INDUSTRY
Services
Ready to Upgrade Your Telephony to AI?
The Natterbox AI Phone System leverages human-in-the-loop AI, built on 15+ years of telephony and contact center expertise. We analyze your data, build your solution, and you reap the rewards.
We Analyze
We audit your current call data to identify “low hanging fruit” (the 20% of calls causing 80% of volume).
We Build
Our AI team builds and tests your AI Agent flows within your CRM. Your flows, your custom objects, your logic.
You Save
Go live in weeks, not months. Watch your hold times and cost to serve drop, and your CSAT rise.