Scale Customer Support Without Extra Headcount.
Automate 80% of repetitive calls (like “Where is my order?” or FAQs), ditch clunky IVRs, and install an AI Receptionist that can talk, do, transfer, and resolve.
Customer Service Without Limits
Break the link between service at scale and headcount with Natterbox Agentic AI. Unlike ‘plug and pray’ AI tools which sit on top of your phone system (causing delays, dropped calls, and frustrated customers), Natterbox Agentic AI is built natively – meaning unrivalled speed, security, and observability.
Flat Headcount
Native Voice and Digital AI handles 100% of volume spikes instantly without you hiring a single new agent.
Zero Wait
It’s one thing to say “Your call is important to us” – it’s another thing to show it. Answer every call, instantly.
Human-In-The-Loop
If your AI can’t solve it, your human agent gets the call and the full context immediately – by design.
More Than a Chatbot. Native, Agentic, Voice AI.
Natterbox AI lives inside the telephony stream. It doesn’t just route calls; it understands intent, dips into your data (CRM/OMS) in real-time, and speaks back to the customer to resolve the issue entirely.
Whether it’s simple FAQ resolution, ID&V, or more complex repeat tasks like appointment scheduling – Natterbox AI handles it, without losing context if the customer switches channels.
Stop paying for hold music. Start paying for resolution.
Natterbox Agentic AI is an enterprise-grade AI workforce, built on 15+ years of contact center expertise. With done-for-you build and deployment, you can start fielding real calls with your Voice AI Agent sooner than you think.
We Analyze
We audit your current call data to identify “low hanging fruit” (the 20% of calls causing 80% of volume).
We Build
Our AI team builds and tests your AI Agent flows within your CRM. Your flows, your custom objects, your logic.
You Save
Go live in weeks, not months. Watch your hold times and cost to serve drop, and your CSAT rise.
Case Study: Sutton Tools automated 77% of their calls with Natterbox AI
As a traditional tool wholesaler, Sutton Tools identified that 60% of their inbound call volume was simple pricing queries. They deployed a Natterbox AI Agent to automate these queries across a complex catalogue of products, automating 77% of calls after just one month.
“One of our biggest challenges is delivering accurate pricing and availability across a catalogue of approximately 500,000 unique items… Natterbox AI’s ability to navigate diverse product codes in noisy environments is a major differentiator and has become essential in managing our high volume of pricing inquiries.” – MD Kabir, Group Customer Experience Manager
Effectiveness
Natterbox AI handled 77% of calls handled end-to-end without human intervention.
TIME TO RESOLVE
Natterbox AI took just 90 seconds to resolve each query on average.
HOURS SAVED
Sutton Tools saved over 3 agent days within just 1 month.
Additional Resources
-
Top 12 Salesforce Contact Center Solutions for 2026: Ranked & Reviewed
In 2026, the question isn’t if you need a contact center solution integrated with Salesforce. It’s how deep that integration goes. When evaluating Salesforce contact center solutions in 2026, the friction points are no longer just about call quality or basic routing. They are about data silos. When your voice data lives in one cloud…
-
A Step-by-Step Guide to Building a Voice-Based Conversational AI Experience From Scratch
The era of the “Press 1 for Sales, Press 2 for Support” IVR is effectively over. Customers today expect immediate answers, not a maze of menus. Yet, for many Customer Support Managers, shifting to Conversational AI by building a voice-based AI experience feels like a leap into the dark. Building a voice experience is fundamentally…
-
Agentic AI in Contact Centers: A Pricing Guide for 2026
The “Sticker Price” Trap: Why Your Agentic AI Pricing Model Matters More Than the Rate For a Director of Customer Support, the promise of Agentic AI is simple: break the linear relationship between revenue growth and headcount costs. You need to handle 20% more volume without hiring 20% more agents. But if your AI pricing…