Revolut scaled global sales communications to 1,000 sellers and counting
How Sutton Tools achieved ‘best in class’ manufacturing service with Natterbox AI.
We Buy Any Home recovers 1,000 missed calls each month with Natterbox AI.
Explore success stories of companies who have partnered with Natterbox
“The direction of travel for Natterbox is fantastic. We know that it will be quite easy to align our road maps as we move forward. Salesforce provides the backbone of our CRM and Natterbox fits perfectly into that space.”
INDUSTRY
Financial Services
“The primary problem to be solved was around reporting and analytics… Natterbox being Salesforce native enabled us to leverage all of our experience building Salesforce reports and dashboards.”
INDUSTRY
Health & Life Sciences
“Using transcripts we’re able to save some time. Agents analyze what was the sentiment of the customer that they were talking to, summarize them in a transcript and then use that data in order to further plan their work.”
INDUSTRY
Financial Services
Customer Stories
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Sweaty Betty
How Sweaty Betty gave remote agents the reliable Salesforce voice they needed.
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Accquis
Accquis cuts call quality issues by 90% and boosts sales 20% with Natterbox.
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Kollabo
Kollabo connects workers across three countries with one Salesforce-native voice platform.
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Hemfrid
Hemfrid unlocks the full potential of Service Cloud Voice by switching to Natterbox.
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Talixo
Talixo scales premium transport across 1,000+ cities with Natterbox for Salesforce.
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Twenty7tec
Twenty7tec cuts call hunt times by 150% and transforms its fintech contact centre.
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Christies Direct
Christies Direct takes secure phone payments without breaking the conversation.
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BuyACar
BuyACar reduces call abandonment 33% and cuts cancellations 25% with Natterbox.
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George P. Johnson
George P. Johnson cuts escalated case work by 75% with Natterbox and Salesforce.
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We’ve had a great experience using Natterbox and found the setup process very straightforward. Their recent AI enhancements are exciting and align well with our digital transformation goals.
Andy Davies
Head of Service & Delivery
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Working with Jonny & Joel has been fantastic. Natterbox is intuitive and easy to use. The new AI features have added another layer of insight and have helped our agents improve faster than before.
Spandan Subba
Product Manager
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Having the insights in the CRM for our reporting and conversion rates is exceptional. We now have an integrated solution for our CRM and have seen an increase in outbound performance compared to our previous telephony system. Features like call recording, voicemail drops, and dial lists have made our contact center more efficient.
Donna Kempthorne
Group Systems Manager
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Natterbox connects perfectly with Salesforce, helping our sales team deliver top-level service every day. It’s easy to use, makes tracking calls and reporting simple, and the service team has been incredibly helpful from integration through to ongoing support. It also helps our field team keep data clean and accurate, even while on the move.
Sarah Urry
E Business Consultant
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Working with Robert and the team has been a delight – they are very responsive and helpful. The platform is easy to use and reliable. We’ve also started exploring their AI suite which shows great promise for improving call efficiency and coaching.
Emma Davies
Director Of CRM
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We use Natterbox for its reliability and excellent customer and technical support. It solves the challenge of managing and tracking customer calls efficiently, with features like call recording and robocalls that improve service, boost productivity, and enable data-driven decisions.
Andrea Pacakova
Customer Care Manager
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Natterbox gives us the ability to add call results to any record along with a great set of managerial functionality, with next level support in the setting up, porting and onboarding.
David Smith
CRM Manager
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The software integrated nicely with Salesforce providing the users with enough functionality for different business activities. Given the complicity of the software, a more detailed initial training would be appreciated.
Bruce Wang
Data Analyst
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Natterbox is a great solution for our business. We found the onboarding process easy and straight forward and Juan and Zac were great at helping us whenever we needed it. They kept communication up between us throughout the whole process and were warm and friendly to work with.
Linda Fountain
Business Support Manager
Let’s Get Started
Want to learn more about why industry leaders around the world trust Natterbox as their cloud telephony provider? If you’re ready to leverage the power of Natterbox to transform your financial services operations, let’s talk.
