Case Studies

Join the thousands of trailblazers who are exceeding sales and service goals with Natterbox.

Optima Dermatology

Increased productivity by 77% and 66% reduction in patient hold times with Natterbox.

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DiamondBack Covers

Streamlined Customer Support and Boosted Efficiency with Natterbox Remote Assist.

Skedaddle Humane Wildlife Control

Skedaddle Achieved an 80% Reduction in Manual Call Transfers with Natterbox.

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Sweaty Betty

Chose Natterbox to improve efficiency, increase visibility and empower agents no matter where they are based.

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Christies Direct

Introduced PCI DSS Compliant payment solution.

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George P. Johnson

Cut work involved in escalated cases by 75% and achieved $20k a year in cost savings.

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N26

Empowered agents to handle more than 50 inbound calls and 30 outbound calls a day.

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Hemfrid

Partnered with Natterbox to deliver a tailored and effective voice experience.

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Delphi Technologies

Reduced call abandonment by 20%, leading to a $10k a month uptick in revenue.

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Kollabo

Chose Natterbox to deliver a fully Salesforce integrated solution for their distributed team.

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What Our Customers Are Saying

Natterbox – Great solution!

We implemented Natterbox after an extensive selection process looking for Salesforce integrated telephony. I can’t recommend a 3rd party app more than this – but the key difference with Natterbox are the humans that work there.

John Cooksley

CRM Specialist / Salesforce Administrator

Great product, great company!

Natterbox was the most aligned with Salesforce, our business platform, we were very impressed by Natterbox’s engagement levels and consideration of our needs. We look forward to a long and successful partnership and to better serving our staff and customers.

Mark Gilbert

Head of IT

Best of breed technology

The Natterbox team has a strong background in telephony and they really understand the Salesforce product and best practices within it. The integration with Salesforce is built from the ground up and provides world-class customization.

Andrew Russo

Sales Support Engineer

Flexibility to be the right solution for most businesses

Every member of the team we’ve worked with has been over-the-top supportive and helpful. We are all working from home now and haven’t had a single stumble. I can’t say enough great things about this company and their product!

Penny Davis

Senior Manager Contact Center

Great implementation and looking forward to future projects!

Natterbox have been able to understand and manage our expectations to implement a great CTI solution in Salesforce. 4 weeks from initial spec to go live was impressive. Looking forward to part two of the project with a great team to support us.

Jean-Noel Casassus

Senior Salesforce Developer

Flexible software

Natterbox provides as much assistance implementing their software as you need. We were able to build most of the policies ourselves, however, any issues and their support team was quick to respond. Definitely recommend them.

James Harrell

Software Developer Associate

Great product, great support

Having worked with Natterbox for 12 months now I can honestly say it has been a revelation for our business. The ease of integration and ease of working is fantastic. The support given from the Natterbox team is first class.

Danny Axon

Customer Support Manager

Great software, easy to use and implement, and fantastic support!

A key part of Natterbox being the best is their team, they are always there to support any request and are incredibly helpful and attentive to your needs. Every person, from the first call to our recent emails and calls, is beyond nice.

Justin Shaffer

PAIM / Service Support Coordinator (US)

Let’s Get Started

Want to learn more about why industry leaders around the world trust Natterbox as their cloud telephony provider? If you’re ready to leverage the power of voice to transform your sales, service, and IT operations, let’s talk.