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Sales Engagement

Revolutionize sales processes and boost productivity for your inside sales team.

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Start developing the best sales cadences and activity sequences to bring out the best in your reps and make every sales success easily repeatable, using Natterbox and Sales Engagement – formerly High Velocity Sales.

Sales Engagement Product UI

Create sales cadences & optimize coaching

Create structured sales cadences that help reps replicate success effortlessly. Managers can easily monitor conversations, automatically distribute call scripts, and provide immediate coaching by listening in live.

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Accelerate prospect engagement

Boost call pickup rates by 30% with local presence dialing, efficient voicemail drops, and seamless click-to-dial integrated within the Salesforce Sales Engagement console. Dynamically adjust cadences based on real-time call outcomes.

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Eliminate admin, drive sales

Cut manual entry with automated activity logging, allowing reps more time to sell. Automatically link voice interactions with Salesforce records, saving 75% of admin time through integrated call logging and click-to-dial functionality.

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Want intelligent productivity features brought to your sales reps?

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Key Features

Click-to-Dial

Make calls directly from Salesforce by simply clicking a customer record’s telephone number — no more manual dialing.

Automatic Call Logging

Automatically log calls, map disposition codes to call results, and make Salesforce your single source of truth whilst eliminating the need for additional admin.

Local Presence Dialing

Let your agents display a local number to increase call pickup rates by 30%.

Voicemail Drop

Pre-record messages to leave as soon as you reach a prospect’s or customer’s voicemail.

Listen Live

Enable supervisors to listen in without being heard, speak only to the agent, or speak to both parties on the line for real-time call coaching.

Sentiment Analysis

Identify positive and negative sentiment through categories and keywords spoken.

Recommended Insights