Sales Engagement
Revolutionize sales processes and boost productivity for your inside sales team.
Start developing the best sales cadences and activity sequences to bring out the best in your reps and make every sales success easily repeatable, using Natterbox and Sales Engagement – formerly High Velocity Sales.
Sales Engagement Product UI
Create sales cadences & optimize coaching
Create structured sales cadences that help reps replicate success effortlessly. Managers can easily monitor conversations, automatically distribute call scripts, and provide immediate coaching by listening in live.
Accelerate prospect engagement
Boost call pickup rates by 30% with local presence dialing, efficient voicemail drops, and seamless click-to-dial integrated within the Salesforce Sales Engagement console. Dynamically adjust cadences based on real-time call outcomes.
Eliminate admin, drive sales
Cut manual entry with automated activity logging, allowing reps more time to sell. Automatically link voice interactions with Salesforce records, saving 75% of admin time through integrated call logging and click-to-dial functionality.
Get Started Today
Want intelligent productivity features brought to your sales reps?
Key Features
Click-to-Dial
Make calls directly from Salesforce by simply clicking a customer record’s telephone number — no more manual dialing.
Automatic Call Logging
Automatically log calls, map disposition codes to call results, and make Salesforce your single source of truth whilst eliminating the need for additional admin.
Local Presence Dialing
Let your agents display a local number to increase call pickup rates by 30%.
Voicemail Drop
Pre-record messages to leave as soon as you reach a prospect’s or customer’s voicemail.
Listen Live
Enable supervisors to listen in without being heard, speak only to the agent, or speak to both parties on the line for real-time call coaching.
Sentiment Analysis
Identify positive and negative sentiment through categories and keywords spoken.
Recommended Insights
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Skedaddle Humane Wildlife Control
Skedaddle faced significant challenges in managing and tracking calls from multiple service lines, including wildlife control, pest control, and professional holiday decorating. They had to handle over 100 numbers, with some being used specifically for pay-per-click tracking. Their previous system, Dialpad, lacked the detailed reporting needed to track the source of each call accurately. This…
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Sweaty Betty
As Sweaty Betty continued to evolve, they realised the importance of having a reliable phone network to connect with their customers. With their existing CRM system reaching the end of its support, they switched to Salesforce as its replacement. Additionally, since Sweaty Betty’s agents work remotely, the challenge was to find a solution that would…
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Accquis
Accquis had been a long-time advocate and user of Salesforce CRM, incorporating various features like websites, email systems, and voice telephony. However, they were facing a significant challenge with their existing voice system – it simply wasn’t meeting their needs and lacked integration with Salesforce. This meant they couldn’t take full advantage of the invaluable…