Engage Customers Globally with WhatsApp Business Messaging for Contact Centers
Reach your customers instantly with WhatsApp Business Messaging, fully integrated into Salesforce through Natterbox Digital for seamless communication. Empower your teams to connect globally, deliver personalized conversations, and create exceptional customer experiences—all from a single, unified platform.
Expand Global Reach with Trusted Messaging
Expand your customer reach with global, secure WhatsApp Business communication. Engage with customers around the world using a trusted, secure messaging platform they already know and love.
Boost Sales & Service Efficiency
Enhance customer engagement with real-time, two-way messaging. Empower agents to respond quickly and efficiently through personalized WhatsApp conversations, driving faster resolutions and smoother sales cycles. Keep deals progressing and resolve customer issues with direct, context-aware communication.
Deliver Personalized Customer Experiences
Deliver personalized customer experiences with custom templates and AI automated workflows. Send timely updates, notifications, and follow-ups that align with each customer’s journey. Build loyalty and boost satisfaction through well-timed, context-aware WhatsApp messages that keep customers informed and engaged.
Simplify Communication Management
Centralize customer conversations with a unified inbox for WhatsApp and SMS that compliments your existing Voice workflows. Manage interactions seamlessly from a single platform, reducing complexity and boosting agent productivity. Streamline workflows by keeping all communication channels in one place for more efficient customer service.
Connect with customers worldwide using WhatsApp Business—personalized, seamless, and fully integrated with Salesforce.
Key Features
Automated Messages
Send timely notifications, confirmations, and reminders without manual intervention.
Digital Routing Policies
Use intelligent, no-code routing to connect WhatsApp customers to the best available agents quickly.
Custom Message Templates
Create branded Meta™ approved templates for fast, professional responses.
Voice, SMS, and WhatsApp on a Single Number
Simplify customer contact by using one number for all communication channels.
Common Routing Policy Builder
Simplify omnichannel routing with an easy-to-use policy builder for WhatsApp, SMS, and Voice—no engineering required.
Unified Inbox for SMS & WhatsApp
Manage all messaging conversations in one place, streamlining agent workflows.
Start Driving Results for Your Business
See how Natterbox streamlines processes and productivity for your contact center agents, sales teams, operations, and remote workers. Whatever your role, Natterbox can be tailored to you.
See Why Our Customers Love Natterbox
Experience Seamless Global Engagement
Ready to elevate your customer engagement with WhatsApp Business? Connect with our team today and see how Natterbox Digital can transform your customer communication strategy.
