Category: Event
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Excitement Builds for Dreamforce 2023
As a global leader in the field of voice communication, Natterbox is always on the cutting edge of technological innovation. That’s why we’re incredibly excited to attend Dreamforce 2023, the world’s largest Salesforce technology conference. This year’s event promises to be particularly exciting, with a range of themes that are set to shape the future…
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Natterbox’s Impactful Volleyball Tournament
Natterbox’s 5th annual, and biggest ever, volleyball tournament in Chicago was a thrilling event filled with fun, competitive matches, and a strong focus on making a difference. Participants, including Natterbox employees, more than 200 Salesforce employees, 8 Salesforce partners, and clients, played not only for victory but also for a chance to win a substantial…
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Natterbox at Dreamforce 2023
We’re excited to announce that Natterbox is once again sponsoring and exhibiting at Dreamforce, so if you’re attending we can’t wait to see you at Booth 731. We’ll be showcasing our latest product developments in areas including: contact centers, speech analytics, SMS, and of course voice. With over a thousand sessions and workshops, tens of…
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Webinar: The Role of ChatGPT in Salesforce Administration
In this webinar series, Natterbox explores the practical applications of AI across customer service. So far we have discussed the role of AI as it relates to call coaching, and assisted responses. Next up, Salesforce administration when building IVR flows powered by AI. In this third episode, we explore how Generative AI combined with Salesforce flows can…
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AI To Take Center Stage at World Tour London
Salesforce World Tour London is set to take place next week, and we’re excited about the event’s focus on artificial intelligence (AI). With the rise of AI technology in recent years, businesses across all industries are looking for ways to incorporate it into their operations and stay ahead of the curve. Salesforce World Tour London…
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Webinar: The Role of ChatGPT in Call Coaching
In today’s fast-paced business environment, contact centers face the challenge of delivering exceptional customer experiences while ensuring agent performance remains top-notch. Advancements in artificial intelligence (AI) are revolutionizing the way contact center call coaching is conducted. By harnessing the power of AI, organizations can gain valuable insights, automate processes, and enhance agent training to achieve…
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Our Top Spots From Salesforce World Tour New York 2023
Salesforce World Tour landed in New York last week. We were there to take in the latest news and updates to the world’s most popular CRM. With numerous keynote sessions and scores of exhibitors there’s a lot to take in, so here’s our top 3 spots from this year’s event. AI Will Play an Increasingly…
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We’re Headed to Salesforce World Tour New York
Natterbox is excited to be exhibiting at this year’s Salesforce World Tour New York on 4th May at the Javits Center. If you’re planning on attending, make sure you come by and say hello at booth 122. If you’ve not been to a World Tour event before, it’s a great way to discover more about…
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Natterbox was a proud sponsor of Dreamforce 2022!
After a brief hiatus, Dreamforce was back and better than ever, and Natterbox was thrilled to be a Navigator Sponsor! This year celebrated 20 years of Dreamforce, at Moscone Center, San Francisco between 20-22 September 2022. With over a thousand sessions and workshops, tens of thousands of like-minded Trailblazers from across the world, and multiple inspirational guest speakers…
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The Return of Natterbox Summer Experience!
After a 2-year hiatus due to COVID, Natterbox was delighted to invite our customers, partners, and employees to our much-loved Summer Experience event once again. This year, the event ran across three days. Each day focussed on the incredible people that help fuel Natterbox (excuse the pun!). On the first day, we welcomed our customers,…