Speak to a Banking AI Agent right now.
Test-drive the voice AI built specifically for banking and finance companies looking to automate their contact centres. Call the number to experience an AI agent that logs disputes, freezes cards, updates addresses, and answers account questions—all grounded in Salesforce and fully audit-ready.
Four live banking scenarios.
The agent (known on the line as “Natalie”) is a production-grade voice AI built to demonstrate how financial services can transform their customer experience. Pick any of the scenarios below and run it like a customer would to evaluate the tech for your own contact centre.
Log a credit or transaction dispute
Talk the agent through a disputed transaction. It captures the detail, creates a case in Salesforce, and reads back a reference number.
Freeze or unfreeze a card
Ask to block a lost card. The agent verifies, triggers the freeze, and sends a WhatsApp confirmation. No hold music, no handoff.
Update your address on file
Give a new postcode and door number. The agent validates the change, updates the contact record, and confirms what’s now stored.
Ask about your credit card
APR, fees, limits, rewards, payment dates. The agent pulls from the bank’s knowledge base and answers without reading from a script.
Built for regulated voice, not chat bolted on to telephony.
Salesforce-native by design
The agent reads and writes directly to Service Cloud and Financial Services Cloud. No middleware, no sync jobs, no duplicate records. Your auditors see one source of truth.
We own the telco stack
Calls are carried on Natterbox’s proprietary infrastructure across 6 AWS regions. That’s how we hold 99.999% uptime and why call recordings stay inside your data residency boundary.
Every call is audit-ready
Full transcription, intent scoring, sentiment, compliance flags, and a traceable reason for every AI decision. Consumer Duty, MiFID II, and FCA evidence packs in one place.
(we pre-date the AI wave)
on proprietary telco
transcribed and translated
across 157 countries
Banks and lenders already running this.
“81% of inbound calls are now handled end-to-end by the Natterbox AI Agent. We recovered more than 1,000 missed calls a month and cut £4,000 from our third-party answering spend — without adding headcount to the team.”
Run the call. Then let’s talk about your own agent.
Spend seven minutes on the demo line. If it sounds like something your team would ship, we’ll scope a pilot against your Consumer Duty and FNOL use cases.