Category: Record
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Balancing Customer Service and Regulatory Compliance in Financial Services
In today’s heavily regulated business environment, financial institutions must comply with a variety of laws and requirements to avoid costly and embarrassing penalties. Many banks and financial service institutions (FSIs) in the U.S., Europe, and Asia have been looking to ensure the activities of their traders and contact centers are compliant with these regulatory requirements.…
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Salesforce Financial Services Demo Jam
Natterbox participated in Salesforce’s Financial Services Demo Jam on February 17th, alongside OwnBackup, AgentSync, OpenText, Sycamore Company, Veruna, and WealthEngine. Watch our epic demo on how native Salesforce telephony helps financial institutions deliver personalized service at scale, using a secure and compliant telephony platform built exclusively for Salesforce. (Tip: skip to 9:02 to watch our…