Industry: Finance

• Accquis

  

  Accquis had been a long-time advocate and user of Salesforce CRM, incorporating various features like websites, email systems, and voice telephony. However, they were facing a significant challenge with their existing voice system – it simply wasn’t meeting their needs and lacked integration with Salesforce. This meant they couldn’t take full advantage of the invaluable…

• Twenty7tec

  

  Founded in 2014, Twenty7tec has grown from startup to a leading provider. During this period of growth the business has grown quickly and focused on expanding the client base whilst operating with 3 distinct systems for CRM, Customer Support and Telecommunications. Whilst this approach has served Twenty7tec well, our internal systems and processes had not…

• Insure247

  

  Insure 247 chose Natterbox to provide its Cloud PBX telephony system and call recording fully integrated within Salesforce, after reviewing the telephony options available in the market. Insure 247 decided to replace their old IP telephony system due to their newly purchased PABX system and voice over IP being incompatible with the ADSL1 connection on…

• Moneyfarm

  

  Despite being a digital-first business, being able to connect customers with human investment consultants lies at the heart of Moneyfarm’s business. Offering a more human and secure communication to customers was critical.

• N26 Success Story

  

  The telephone customer experience is critical to N26’s success, as it’s the primary channel in how they establish trust with their customers.