Resource Type: Case Study

• Kollabo

  

  Switzerland, Germany, Kosovo. One HR startup, one voice platform, zero dropped calls.

• Hemfrid

  

  Hemfrid tried Service Cloud Voice with another provider. It failed. Then they found Natterbox.

• Talixo

  

  1,000+ cities. One contact centre. How Talixo keeps every journey feeling personal.

• Twenty7tec

  

  Twenty7tec cuts call hunt times by 150% and transforms its fintech contact centre.

• Christies Direct

  

  Secure phone payments without the awkward pause. How Christies Direct cracked PCI compliance.

• BuyACar

  

  33% less abandonment. 25% fewer cancellations. BuyACar made buying a car feel effortless.

• George P. Johnson

  

  George P. Johnson was losing 10 to 20 hours a week to reporting. 75% of that problem is gone.

• LadyBoss

  

  LadyBoss grew 300% in five months. Their phone system grew with them. Read how.

• Engage Partners

  

  90% of Engage Partners’ client contact happens over the phone. Every call, inside Salesforce.

• Texecom

  

  Texecom was fielding 2 to 3 complaints a day. Over 12 months? Just one. Here’s the full story.